Service

Website Maintenance & Support

Continuous technical support, updates, improvements and troubleshooting.

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Ideal for

  • Businesses without an in-house developer
  • Sites that need regular content changes
  • Companies that have been burned by unresponsive agencies
  • Any site that has not been updated in months
  • JavaScript
  • PHP
  • WordPress

A website is never finished. Content changes, features are needed, plugins update, browsers change. Our maintenance and support plans give you a development team on call, so improvements happen and problems are fixed before customers notice.

Continuous improvement

Small changes and improvements are included in every plan, so the site keeps getting better instead of slowly decaying.

Priority support

A named contact, a ticketing system and a written response time. When something breaks, you know who to call and what happens next.

Quarterly reviews

Performance, security, analytics and content reviewed every quarter, with recommendations for the next period.

What's included in Website Maintenance & Support

Every engagement is scoped to your project, but these are the pieces most clients need.

Monthly update cycle

Core, theme and plugin updates tested and applied.

Priority support

Ticketing, a named contact and a written response time.

Improvements included

A monthly allowance for content and small feature changes.

Performance checks

Speed, Core Web Vitals and broken-link monitoring.

Security monitoring

Scanning, hardening and incident response.

Quarterly review

Analytics, SEO and roadmap recommendations.

Why it matters

What website maintenance & support does for your business

We measure a project by what it changes for the business, not by how it looks in a portfolio. These are the outcomes we design for.

  • Problems fixed before customers see them
  • A site that improves every month instead of decaying
  • Predictable monthly cost instead of emergency invoices
  • Someone accountable for the website
  • Data to guide the next improvement

How we deliver it

AI-assisted where it speeds things up, reviewed by experienced developers at every step.

01

Onboard

Access, audit and a baseline health report.

02

Maintain

Monthly updates, checks and improvements.

03

Support

Tickets handled within the agreed response time.

04

Review

Quarterly reporting and planning.

Recent work

Industries we build for

Every industry has its own audience, compliance needs and buying journey. We design around them.

Legal Healthcare Real Estate E-commerce Restaurants & Hospitality Education Finance & Professional Services Manufacturing

Questions about Website Maintenance & Support

What counts as an improvement?

Content updates, layout tweaks, new sections, form changes and similar work within the monthly allowance. Larger features are quoted separately.

Do you support sites built by others?

Yes, after an initial audit.

Can we cancel?

Plans are monthly with a notice period. There is no long lock-in.

Is hosting included?

Hosting is a separate service that pairs well with maintenance. Many clients take both.

Other services

Experience + Technology + AI

Ready to talk about website maintenance & support?

We don't use AI to replace experience. We use AI to extend it.

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